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Privacy Policy

These Terms and Conditions shall apply to you if you use our Conscious Lifestyle Collective website. They must be read together with the Disclaimer and Privacy Policy which  appear later in this document:

In this agreement the words below shall mean:

  1. A vendor is someone who has an active user account with us. 
  2. A non-vendor is someone who does not have an account with us but who is 18 years or older and qualifies to use our services.
  3. The words “us”, “we” or “our” refer to the Conscious Lifestyle Collective( Registration Number: 2020/066990/07)
  4. The words “you” or “your” refer to a vendor or a non-vendor.

This agreement is a binding agreement between you (vendor or non-vendor) and us. This agreement sets out the Terms and Conditions governing your use of the services provided through the Conscious Lifestyle Collective website, so it is vital that you read it carefully.

If you are uncertain and do not agree with the Terms and Conditions, Privacy Policy, Disclaimer or other annexures that should be read in conjunction with these Terms and Conditions, then you should not accept them. Please note that we will only be able to provide you with the services in the event that you have accepted the Terms and Conditions of this agreement by clicking on the “REGISTER” or/and  “CONFIRM” button when registering with us and by making use of the services offered by the website. By clicking on the “REGISTER” or/and  “CONFIRM” button, you further hereby consent that we may send you promotional material or details about our products and services which we think may be of interest to you.

The use of this Conscious Lifestyle Collective website and associated services shall not be available to any persons under the age of 16.

This agreement shall start when you download the software that enables you to access the services on our Conscious Lifestyle Collective website and when you register and accept the Terms and Conditions websitelicable; or use the services available on our Conscious Lifestyle Collective website.

Conscious Lifestyle Collective website 

When you access the Conscious Lifestyle Collective website (www.consciousLifestylecollective.com) and finalise registration on your smartphone or tablet or desktop machine, you will be bound to these Terms and Conditions as soon as you make use of any of the services offered. Should you decide that you do not want to be bound by these Terms and Conditions before making use of the services, please do continue using our services.

You are responsible for ensuring that your mobile device is capable of downloading the Conscious Lifestyle Collective website. No fee is payable for the downloading of the Conscious Lifestyle Collective website.

You are however responsible for paying all charges and costs of the network service provider that you incur when using the service channels, i.e.data charges.

To ensure that the Conscious Lifestyle Collective website operates correctly, you must use the recommended hardware and software. The Conscious Lifestyle Collective website has been designed to operate with your mobile device or tablet according to the manufacturer’s specifications. Modifying the device or its operating system may result in the Conscious Lifestyle Collective website not operating properly or not operating at all.

It shall be your responsibility to delete or remove the Conscious Lifestyle Collective website from your mobile device if you transfer or sell your mobile device to a third person and we will not be held liable for any loss or damages should you fail to do so.

The right to use the Conscious Lifestyle Collective website is revocable, should we deem it necessary and appropriate.

Use of services of the Conscious Lifestyle Collective website

Once the Conscious Lifestyle Collective website is accessed and you have registered, you will have access to use the services provided through the Conscious Lifestyle Collective website and Vendor Dashboard.

All the services above are available to vendors. 

Where any of the application services request the verifying of personal contact details and the update is not successful, you will not be prevented from accessing and using the services provided.

Vendor Dashboard

This service is only available in South Africa; 

  1. Have the Conscious Lifestyle Collective website loaded on your device(Tablet, Phone or Desktop Machine) and be registered to use the  website;

As a Vendor, you must pay us certain fees in order to get access to our services. These include the following:

  1. Listing Fee is R300 per month

Ad Hoc Fees  applicable when a sale takes place:

  1. CLC will deduct a markup per unit and pay the rest to the vendor

Contact me

The contact me service is available to vendors and non-vendors.

The contact me option allows vendors to request amendments and/or additions to existing facilities. These requests can only be done for one product/takeaway request at a time.

In order to access this service, you will be requested to verify your contact details.

Phone Conscious Lifestyle Collective

In order to use the phone Conscious Lifestyle Collective website service, you will need a smart device that is able to dial us directly. Should you not have a smart device that is able to dial a telephone number; it will be possible to save the Conscious Lifestyle Collective website contact number to your contacts in order for you to contact the Conscious Lifestyle Collective website from an alternative device. Once a request has been received by Conscious Lifestyle Collective website to contact you, Conscious Lifestyle Collective website will endeavour to process the request within a reasonable time and as soon as possible, within business hours.

Privacy

We respect your privacy and therefore any information obtained through the use of our services on the website is subject to the Terms and Conditions as set out in our Privacy Policy. Our Privacy Policy explains how, why and when we collect, use, share and store your personal information.

Intellectual property

You are not permitted to use any of our logos, trademarks, slogans or any other device or form of intellectual property belonging to us in general and in particular relating to the services through this Conscious Lifestyle Collective website.

You may not copy, reproduce, display, reverse engineer or use any intellectual property in any manner whatsoever without our prior written / verbal consent.

Unauthorised or unlawful use of our intellectual property will result in us taking legal action against you.

Monitoring of information

We may monitor and record communications or traffic on the service channel in order to maintain the proper functioning of the Conscious Lifestyle Collective website and the services, as well as to detect any unauthorised use, or when the law requires us to do so.

Amendment of agreement

We have the right to amend or add new Terms and Conditions for the use of the service channels or value add services at any time. Whenever we materially change this agreement, we will electronically update this agreement, the Privacy Policy, the Disclaimer and the other annexures that are  applicable. We will notify you of the updated version. If you do not agree with the amendments and fail to notify us of your intention to end the agreement within the 7(seven) day period, it shall be assumed that you accept the amended or new Terms and Conditions.

You agree to review the Terms and Conditions of this agreement, Privacy Policy, Disclaimer and all other annexures whenever you access the referral channels for any such amendments. Save as expressly provided to the contrary in this Agreement, the amended version of the agreement shall supersede and replace all previous versions thereof.

Termination of agreement

We can terminate this agreement at any time or end your right to use the services provided through the Conscious Lifestyle Collective website upon providing you with reasonable notice. This will not affect instructions given to us whilst using the services available through the Conscious Lifestyle Collective website before the agreement has ended.

We reserve the right to terminate your right to use the services provided through the Conscious Lifestyle Collective website should any one or more of the following events occur:

  1. You commit fraud or we suspect that you have done so;
  2. Where we are under the impression that your behaviour was Appropriate or constitutes misconduct.
  3. If you breach this agreement;
  4. If you no longer have access to the equipment or services necessary to use the services. For example where the cellular phone company has deregistered your contact number.
  5. If the law requires us to do so.

You agree that we can provide information about the products or services offered through the Conscious Lifestyle Collective website or this agreement by any means, including but not limited to publishing a notice on our  website itself or using electronic means, including SMS or email.

Severability

Every clause of this agreement is severable from the others including the clause headings. The clause headings have been inserted for convenience and will therefore not be taken into consideration in its interpretation. If one or more of the clauses are invalid it will not mean the entire agreement is invalid and as such the rest of the clauses contained in the agreement will still be valid and apply.

A. Privacy policy

By using this Conscious Lifestyle Collective website you acknowledge and agree to the Privacy Policy of the  website which is set out below.

The Privacy Policy relates to the collection and use of personal information you may supply to us through your use of the service channels on the  website and such policy, therefore, governs the manner in which your personal information will be dealt with.

Personal information for the purposes of this document means all information specific to you, which is provided to us through the use of our website. In other words, information that identifies you. This includes but is not limited to the following personal information that you may provide to us when using the  website:

  1. Your name and surname;
  2. RSA identity number or date of birth;
  3. Contact numbers;
  4. E-mail address.

By using any of the services on our  website you hereby consent that we may send you promotional material or details which we think may be of interest to you.

Please note that you will not be allowed to use the services unless you consent to us using your information for marketing purposes in the future.

Your privacy is important to us. We will therefore not sell, rent or provide your personal information to unauthorised entities or other third parties, for their independent use, without your consent.

If at any stage, after you have given us your consent, you no longer wish that we use your personal information, you may at any stage withdraw your consent by using website from your mobile device and notify us either telephonically or by email of the withdrawal of your consent.

We have the highest regard for the privacy of the personal information obtained through the use of our website, and therefore will only use the personal information obtained subject to the Terms and Conditions of this agreement and for the purpose for which it was collected and only for the purposes of positively identifying the user when the website is accessed as well as in order to quote you.

We value the information you chose to provide and which we collect from you and will take reasonable steps to protect your personal information from loss, misuse or unauthorised alteration.

The information we maintain concerning you is stored in databases that have built-in safeguards to ensure the privacy and confidentiality of that information.

In this regard, however, we cannot guarantee the security of any personal information that you disclose through our  website. You, therefore, accept the inherent risk of providing information when using our website and will not hold us, our directors, employees or agents responsible for any breach of security.

The following are the instances when we will be entitled to disclose the personal information obtained from you:

  1. When any regulatory authority for the various financial sectors requests the same;
  2. To comply with any regulation passed under relevant legislation or any legal process;
  3. To enforce and protect our rights and property(including intellectual property);
  4. When you have expressly authorised us to do so

Please ensure that you have read and understood the Terms and Conditions of this Privacy Policy before you provide us with your personal information.

We reserve the right in our sole discretion to amend this Privacy Policy from time to time. You agree to review the Privacy Policy whenever you visit our  website for any such amendments. Save as expressly provided to the contrary in this Privacy Policy, the amended version of the Privacy Policy shall supersede and replace all previous versions thereof.

B. Disclaimer

By using the Conscious Lifestyle Collective website you acknowledge and agree to the following Disclaimer.

Use of the  website and the related products and/or services shall be governed by, and construed in all respects in accordance with the laws of South Africa, and subject to the exclusive jurisdiction of the South African courts. The content of the  website is not provided for or intended for the use of customers and/or users outside the jurisdiction of South Africa.

Use of this Conscious Lifestyle Collective website or the information, products and services available on this Conscious Lifestyle Collective website is at the user’s own risk. Notwithstanding the provisions of sections 43(5) and 43(6) of the Electronic Communications and Transactions Act, we accept no liability whatsoever relating to any loss, expense, claim or damage, whether direct, indirect or consequential, arising from the use and/or reliance upon the information on this Conscious Lifestyle Collective website or any actions or transactions resulting there from even if we have been advised of the possibility of such loss, expense, claim or damages.

The services offered on our website may allow you to view or access or make reference to a third party’s products or services. Even though we make reference to a third party’s products and services on our website, we do not endorse or recommend the third party’s products and services. You are responsible for deciding whether these third parties products or services meet your requirements. You are responsible for obtaining the Terms and Conditions that are applicable to the third party’s products or services.

We also do not endorse, warrant or make any representations about the content, products, services, security or reliability of such other products and services.

Please note we have no control over such third parties products or services. We are therefore not responsible for any loss or damage you suffer, whether directly or indirectly because of a third party’s products or services or the use of such products or services. You hereby agree to indemnify us and hold us harmless for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from or that you may suffer, or cause in this regard.

We are not responsible for any error or delay that may arise as a result of you being unable to access the services due to error on your equipment, software or services provided to you by third parties.

Whilst we will at all times use our best efforts to ensure that our  website operates as it was designed by us, we cannot warrant that the services are compatible with, or will operate with your mobile device or any software/hardware that you have on your mobile device.

We make no representation or warranty, whether express or implied, as to the operation, integrity, availability or functionality of our website or as to the accuracy, completeness or reliability of any information obtained from this website.

We also make no warranty or representation, whether express or implied, that the products, information or files available on this website are free of viruses, destructive materials or any other data or code which is able to corrupt, compromise or jeopardise the operation or content of your mobile device, network or your hardware or software. You accept all risks associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise or jeopardise the operation or content of your mobile device, or your hardware or software.

We accept no responsibility for any errors or omissions on our website.

We may, in our sole discretion, at any time, suspend or terminate the operation of our  website or any of the products or services provided in terms of this  website, without prior notice. We may also at any time discontinue or disable certain parts of the services available through this website for the purposes of maintenance or upgrades or for other causes beyond our control. In the event that these service channels are unavailable as stated, we request that you call our contact centre in order to make necessary changes or make queries on your policy.

All rights remain reserved.

General rules:

The FAIS Act states that a person who is not an authorised Financial Services Provider (FSP), accredited or is not a mandated representative of a FSP is not permitted to give advice on financial products or provide any financial intermediary services to any other person.

No referrer is allowed to give advice or intermediary services in respect of any financial service including but not limited to insurance, to prospective policy holders or act as an in-between insurance agent in any way.

Insurance law prohibits inducement and therefore no Referrer may offer a referee an incentive to become a policy holder with us. Therefore a referrer may not bring any prospective policy holder under the impression that he/she may be obliged in any way to take out a policy with us.

You must always act in accordance with the Terms and Conditions as set out above.

We will not be liable for any illegal or unlawful actions or misrepresentations made by the Referrer to the Referee in respect of this service or any Conscious Lifestyle Collective website product. The referrer is not mandated to act as a representative, agent or authorised to incur any obligations or liabilities on our behalf or to give any warranties, representations or undertakings of any nature on our behalf.

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